Privacy Policy

Welcome to sachitaoil.com. We are fully committed to protecting and respecting the privacy of our users and customers (“you”). This Privacy Policy explains how Sachita Oil collects, uses, processes, stores, and protects the personal information you provide when accessing or shopping on our website.

1. Information We Collect

We collect information from you when you register an account, place a product order, contact customer service, or fill out a form on our website. This information includes:

a. Identity Data: Full name and gender.

b. Contact Data: Shipping address, billing address, email address, and phone/WhatsApp number.

c. Transaction Data: Details regarding the products you purchase and proof of payment.

2. Use of Your Information

The personal information we collect from you is used for the following purposes:

• Processing Orders: Managing payment transactions, verifying data, and delivering the oil/lubricant products you have ordered to the destination address.

• Customer Service: Responding to your inquiries, grievances, complaints, or requests for assistance regarding Sachita Oil products.

• Notifications & Promotions: Sending order status updates or the latest promotional offers via email or WhatsApp (you may choose to unsubscribe at any time).

3.Data Protection and Retention

We implement various technical and organizational security measures to safeguard your personal information. Your data is stored in a secure server system and is accessible only to a limited number of staff members who have specific access rights to process your orders.

4. Disclosure to Third Parties

We will not sell, rent, or trade your personal information to outside parties. We only share your data with trusted third parties to ensure the smooth operation of our store, namely:

• Shipping/Courier Company: For the purpose of delivering goods to your address.

• Payment Gateway: For processing payment transactions securely online.

• Legal Compliance: If required by law, official regulations, or an order from a legitimate government authority.

5. User Rights

As a user, you have the full right to access, update, correct, or request the deletion of your personal data stored in our system. You may do so by logging into your account or by contacting our customer service.

6. Changes to the Privacy Policy.

Sachita Oil reserves the right to update this Privacy Policy at any time to reflect developments in its services or changes in applicable legal regulations. We recommend that you check this page periodically to stay informed of any recent updates.

7. Contact us

If you have any questions regarding this Privacy Policy or the handling of your data on our website, you may contact us via the Sachita Oil "Contact Us" page or by emailing our official address at admin@sachitaoil.com.